Bet24 Terms and Conditions – Platform Usage Rules

01Acceptance of Terms

These Terms and Conditions ("Terms") govern the relationship between you, the user ("Player"), and bet24, a Sports Betting and online casino platform available at bet24.world. By accessing, registering for, or using any bet24 product or service — including Sports Betting, Live Casino, slots, poker, jackpot, and e-sports — you automatically accept and agree to comply with all provisions set out herein.

These Terms form a binding contract between the Player and bet24. If you do not agree with any part of this document, do not use the platform's services. bet24 reserves the right to update these Terms periodically. Material changes will be communicated by email or in-platform notification at least 15 calendar days in advance. Continued use of the services after such notice constitutes acceptance of the changes.

02Eligibility & Registration

To register and use bet24's services, the Player must:

• Have a minimum of 18 (eighteen) years of age on the date of registration.
• Be a Brazilian resident and hold a valid CPF issued by the Receita Federal do Brasil.
• Provide truthful, complete, and up-to-date information at the time of registration.
• Not be included in any gaming restriction list or active self-exclusion.
• Not be an employee or immediate family member of an employee of bet24 or its business partners.

Signing up at bet24 is free and allows only one account per CPF. Creating multiple accounts with the same CPF or using false information is considered a serious violation of these Terms and subjects the Player to the immediate closure of all accounts and cancellation of any pending balances or prizes.

Bet24 conducts identity verification (KYC — Know Your Customer) on a periodic and mandatory basis before processing withdrawals above BRL 500.00, or upon request by the compliance team. The following documents may be required: a government-issued photo ID (RG or CNH), a recent proof of address (issued within the last 90 days), proof of ownership of the payment method used, and a selfie with the document.

03User Account

Each Player is responsible for the security and confidentiality of their account credentials — login, password, and any two-factor authentication (2FA) methods. bet24 strongly recommends using unique passwords and enabling 2FA, available in the account settings panel.

The Player must immediately notify bet24 by email (contato@bet24.world) if unauthorized access to their account is suspected. bet24 is not responsible for losses resulting from the voluntary or involuntary sharing of login credentials by the Player.

Your bet24 account is personal and non-transferable. The following are strictly prohibited:

• Transferring, selling, or assigning the account to a third party.
• Allowing others to use your account to place bets or make withdrawals.
• Using automated software, bots, or scripts to access or operate the account.
• Accessing the platform with the intent to collect data from other players or from bet24.

Bet24 reserves the right to suspend or close accounts that show suspicious activity, behavior inconsistent with normal platform use, or any violation of these Terms.

04Deposits & Payments

Bet24 accepts exclusively Brazilian payment methods, processed entirely in BRL. All deposits are credited to the Player's account with no platform fee. Available methods are:

• Pix — instant, available 24 hours a day, 7 days a week, including weekends and holidays.
• Boleto bancário — credited within up to 3 business days after payment.
• Credit and debit card — Visa and Mastercard accepted, processed within minutes.
• PicPay — instant processing via digital wallet.
• Mercado Pago — instant processing via digital wallet.
• TED Transfer — available via Nubank, Itaú, Bradesco, Banco do Brasil, and other participating banks. Funds clear within 1 business day.

The minimum deposit is R$ 20,00 by any payment method. There is no maximum deposit, though transactions above certain amounts may be subject to additional validation by bet24's compliance team.

The deposit method used must be registered in the name of the bet24 account holder. Deposits from third-party accounts are not accepted. Depositing with another person's credit card or in someone else's name will result in the immediate blocking of the account until the situation is resolved through KYC.

05Withdrawals

A Player may request a withdrawal of the available balance in their account at any time, provided that:

• The identity verification process (KYC) must be complete.
• There are no pending bets awaiting settlement that place a hold on any part of the balance.
• The rollover requirement for any active bonus has been met.
• There must be no active security block or ongoing investigation on the account.

The preferred and fastest withdrawal method is Pix: most requests are processed within up to 5 minutes once approved by the finance team, available within 24 hours. The minimum withdrawal amount is R$ 30.00. bet24 does not charge any fee for Pix withdrawals.

For withdrawals via other methods (TED, credit card), processing may take up to 5 business days depending on the Player's financial institution. bet24 is not responsible for delays caused by third parties, including banks and card providers.

If money laundering, fraud, or match manipulation is suspected, bet24 reserves the right to temporarily suspend withdrawal processing and request additional documentation from the Player, in accordance with applicable Brazilian law.

06Sports Betting

Bet24's Sports Betting section covers 30+ sports, including football (Brasileirão Série A and B, Copa do Brasil, Libertadores, Champions League, and 80+ international leagues), MMA and UFC, basketball (NBB and NBA), volleyball (Superliga), tennis (ATP, WTA, Grand Slams), e-sports (CBLOL, CS2, Valorant), and Formula 1.

By placing a bet, the Player agrees to the following conditions:

• The odds displayed at the time of bet confirmation are the odds that apply to that selection. Subsequent fluctuations do not affect already-confirmed bets.
• Bet24 reserves the right to cap the maximum amount of an individual bet depending on the market, the event, and the account's history.
• Bets placed after the official start of an event may be voided without prior notice.
• In the event of a cancellation, postponement, or suspension of an event, bets will be settled in accordance with the specific rules for each sport, available in the Betting Rules section of the platform.
• Combo bets with up to 15 selections are allowed. If one selection is voided, that selection's odds are replaced by 1.00 in the combo calculation.
• Cash out (early bet settlement) is available on selected events and markets. The cash out value is calculated in real time and may be lower than the original potential return.

07Casino, Poker & Games

Casino games available at bet24 — including slots, roulette, blackjack, baccarat, crash games, Live Casino, and poker — use random number generators (RNG) certified by independent auditors. The outcome of each round is completely independent and is not influenced by previous bets, account balance, or any other external factor.

The Return to Player (RTP) for every slot and table game is listed on the game's info sheet, accessible before any session begins. bet24 displays RTP transparently because Players have the right to know the odds of the games they choose.

For poker games, the bet24 room operates with a competitive rake disclosed at each table. The Player agrees that:

• The specific rules for each poker variant (Texas Hold'em, Omaha Hi-Lo) are available in the Rules section of the platform.
• The use of real-time analysis software during live matches is prohibited.
• Collusion between players will result in the permanent ban of all accounts involved and the forfeiture of any prizes obtained through irregular means.

Bet24's progressive jackpot accumulates contributions from eligible bets placed by all participating Players. The specific rules for triggering and splitting the jackpot are available on the Jackpot product page within the platform.

08Bonuses & Promotions

Bet24 offers a welcome bonus, recurring promotions, boosted odds, and poker freerolls. Each offer has specific conditions communicated at the time of activation. The general rules that apply to all bet24 bonuses are:

• The welcome bonus is available only once per CPF, email address, device, and IP address.
• Each bonus has a rollover requirement (the wagering volume required to release the bonus balance for withdrawal), detailed on the promotion page.
• Bets placed with bonus balance on markets with odds below 1.50 generally do not count toward the rollover requirement — the exact conditions are specified in each promotion.
• The deadline to meet the rollover requirement for each bonus is 30 calendar days from activation, unless otherwise stated in the specific promotion's conditions.
• Bet24 reserves the right to cancel bonuses if abuse, use of multiple accounts, or any violation of these Terms is suspected.
• Bonuses cannot be transferred between accounts or converted into real balance without full completion of the applicable rollover requirement.

09Responsible Gambling

Bet24 takes an active responsible gambling approach because we believe that sports betting and casino games are a form of entertainment, not a source of income. No player should wager more than they can afford to lose. The responsible gambling tools available on the platform include:

• Deposit limit — set a maximum deposit amount per day, week, or month. Takes effect immediately once configured in the account panel.
• Betting limit — set the maximum amount you want to wager within a given period.
• Account break — suspend access for 24 hours, 7 days, or 30 days. During the break, no deposits, bets, or account access are possible.
• Self-Exclusion — request permanent account closure for a minimum period of 6 months or indefinitely. Reactivation is only available following review by the responsible gaming team.
• Transparent history — a full history of all bets, rounds, and transactions available in your dashboard at any time.

Bet24 is exclusively for users aged 18 and over. Any indication of use by a minor will result in immediate account closure and reporting to the relevant authorities. Any Player who identifies that a minor has accessed the platform must report it immediately by emailing contato@bet24.world.

If you or someone close to you shows signs of problem gambling, seek support through CVV (call 188) or visit our Responsible Gambling page for full information on help resources available in Brazil.

10Prohibited Conduct

The following conduct is expressly prohibited on bet24 and may result in immediate account suspension, forfeiture of balances and prizes, and referral to the relevant authorities:

• Registration using false details, fraudulent documents, or a third party's identity.
• Opening multiple accounts under the same CPF or different CPFs to claim bonuses or circumvent limits.
• Money laundering — using the platform to move funds of illicit origin.
• Manipulation of sports or game results, including collusion in poker.
• Use of automated software, bots, scripts, or any unauthorized tool to interact with the platform.
• Attempting to exploit technical errors, system failures, or incorrect odds in bad faith. Bets placed on manifestly incorrect odds due to a technical error will be voided.
• Threats, harassment, or abusive behavior directed at other players or the bet24 support team.
• Any attempt to hack, breach, or compromise the platform's systems.

11Privacy & Data Protection (LGPD)

Bet24 collects, stores, and processes Players' personal data in compliance with the General Data Protection Law (LGPD — Lei nº 13.709/2018). Data collected is used exclusively for:

• Creation and management of the Player's account on the platform.
• Processing of deposits, bets, and withdrawals.
• Identity verification (KYC) and fraud prevention.
• Compliance with Brazilian legal and regulatory obligations.
• Communication of promotions, changes to terms, and platform updates (with the option to unsubscribe at any time).

Bet24 does not sell Players' personal data to third parties. Data may be shared only with payment partners, contracted technology providers, and competent authorities when required by law. All data transfers are protected by 256-bit SSL encryption.

The Player has the following rights guaranteed by the LGPD, exercisable at any time by emailing contato@bet24.world:

• Login — request a copy of the personal data held by bet24.
• Correction — correct incomplete, inaccurate, or outdated information.
• Exclusion — request the deletion of unnecessary data or data that has been processed irregularly.
• Portability — receive your data in a structured format for transfer to another service.
• Objection — to object to data processing in specific cases provided for under the LGPD.

For complete information on data collection, use, storage, and your rights, visit the Privacy Policy of bet24.

12Amendments, Account Closure & General Provisions

Bet24 may update these Terms at any time. Material changes will be communicated to the Player at least 15 calendar days in advance via email and/or an in-platform notification. Continued use of the services after that notice period constitutes acceptance of the updated terms.

The Player may voluntarily close their account at any time by submitting a request through support. The available balance (excluding unconverted bonus balance) will be refunded after identity verification and within the standard withdrawal processing times. Account closure is completed within up to 10 business days.

Bet24 may close or suspend the account of any Player who violates these Terms, without prior notice and without any obligation to provide a reason, in cases of:

• Proven fraud or well-founded suspicion of fraud.
• Violation of the prohibited conduct listed in Section 10.
• Failure to complete the KYC process within the requested timeframe.
• Order from a competent Brazilian authority.

These Terms are governed by the laws of the Federative Republic of Brazil. For the resolution of disputes arising from this contract, the courts of the district of São Paulo – SP are hereby designated as the exclusive venue, with express waiver of any other, however privileged.

If any clause of these Terms is declared invalid or unenforceable by a court ruling, the remaining clauses remain in full force to the maximum extent permitted by Brazilian law.

For inquiries regarding these Terms: contato@bet24.world — response within 5 business days.